The Lighthouse Enterprises Blog Covers Key News & Updates
Want to stay informed? Our monthly blog keeps customers and readers informed of all the latest news and updates impacting Lighthouse and the customer support industry.
Find Out More About How to Get Top Notch Call Center Services
Our monthly blog is an important way for Lighthouse to stay engaged with our audience. Clients can stay informed about the latest happenings in the outsourced call center industry. Read on to find out the latest trends impacting your business.
Call Centers
October 15, 2024
Celebrating National Disability Employment Awareness Month – by Outsourcing to Disabled Workers
It’s been decades since October was declared National Disability Employment Awareness Month, but the messages are more relevant than ever. It’s a reminder…
Customer Service
September 17, 2024
What Are the Top Service Industry Trends to Know About This Fall?
It’s been a big year for customer service thanks to job growth, new and innovative technologies, and increasing demands for improved interactions with…
Customer Service
August 16, 2024
Avoid These Common Customer Service Fails That Could Damage Your Reputation
Want to build a reputation for providing outstanding customer service? One helpful strategy is to find out what others are doing wrong and…
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