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The Chicago Lighthouse Business-to-Business Enterprises

Our B2B enterprises are a unique blend of mission and business. Our services include contact center operations, manufacturing, retail, and digital accessibility testing. As a nonprofit, this enterprise financially supports other Lighthouse programs and develops partnerships that minimize operational cost and maximize social impact.

Our Capabilities

Contact Center Outsourcing

The Chicago Lighthouse’s modern contact center outsourcing services have enabled clients to reduce contact center expenses, gather critical business intelligence data to inform their decisions, and generate Social Impact for marginalized communities for over 10 years.

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Call Center Employee

Redefining Customer Service

The Chicago Lighthouse’s unique approach employs and empowers people with and without disabilities to deliver exceptional results that meet and exceed your business needs, all while reducing costs and maximizing staff retention. See how we leverage cutting-edge technology to create a contact center like no other.

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Our Turn-Key Solution

Are you spending too much time and budget in your contact center? Take advantage of The Chicago Lighthouse’s expertise to lower your costs, free up your organization’s resources to focus on your core business, and increase your customer retention. We manage all aspects of staffing, training, and technology to provide a comprehensive solution that is customized to the unique needs of your company and your customers.

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Our Partners

Since 2012, The Chicago Lighthouse has been proud to partner with prestigious organizations in the public and private sector to deliver world-class customer service and a growing Social Impact. These organizations have trusted The Chicago Lighthouse with their valuable customers, patients, and constituents, and we strive to maintain that trust with every contact.

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IDHR company logo
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Illinois Tollway company logo
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The Chicago Lighthouse provides a great service to their employees.

They are also providing an amazing service to the patients of Cook County.

John Prendergast - Director of Operations, Patient Support
Cook County Health

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Join Us for Innovation Through DEI Principles and Disability Inclusion at The Chicago Lighthouse

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Let's Get Started

Interested in partnering with The Chicago Lighthouse to maximize your bottom line and social impact? Contact us today for more information or to request a free, no-obligation quote to address your unique contact center needs.

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Capabilities

  • Call Center Outsourcing

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Contact

  • 1850 W. Roosevelt Rd. Chicago, IL 60608
  • jim.neitzel@chicagolighthouse.org

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