Case Studies
From healthcare systems to public agencies, Lighthouse Enterprises partners with mission-driven organizations to elevate customer experience, streamline operations, and build trust at every touchpoint. Our case studies reflect the measurable impact of our customized contact center solutions—designed to meet real-world challenges with precision and care.
Where Service Meets Impact
Behind every call is a person. Behind every solution is a story. These case studies reveal how Lighthouse Enterprises’ tailored approach helps clients navigate complexity, connect with customers, and achieve meaningful results.
Industry: Healthcare
Advocate Health Care
Helping Advocate scale its wellness program
Industry: Healthcare
UI Health
Taking on admin & communication to improve patient care
Industry: Transportation
Illinois Tollway Authority
Implementing scalable solutions that address growth & inclusivity
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