How do employees who are blind or visually impaired work as call center agents?

We are proud to empower individuals who are blind or visually impaired through the use of adaptive technology, provided at no additional cost to our clients. Common assistive tools include ZoomText, (a screen magnification software), and JAWS (Job Access With Speech), a screen reader for visually impaired users. We ensure every team member is trained to use the technology effectively to deliver top-tier service.