We are proud to empower individuals who are blind or visually impaired through the use of adaptive technology, provided at no additional cost to our clients. Common assistive tools include ZoomText, (a screen magnification software), and JAWS (Job Access With Speech), a screen reader for visually impaired users. We ensure every team member is trained to use the technology effectively to deliver top-tier service.
FAQ Category: Nonprofit
What is the relationship between Lighthouse Enterprises and The Chicago Lighthouse?
Lighthouse Enterprises is the social business enterprise division of The Chicago Lighthouse. In order to continue operating 40+ nonprofit programs to serve our mission, the idea of contact center operations was implemented over a decade ago. In 2012, The Chicago Lighthouse began working with the Illinois Tollway Authority (ITA) by answering their customer service calls. Now, we operate over 18 contact centers for major companies and organizations nationally.