Call Center Solutions Tailored Just for You

At Lighthouse Enterprises, our boutique call center services are tailored to fit each client’s needs. We design solutions to scale as you grow.

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What Sets Our Inbound Call Services Apart from the Rest

Our flexible solutions adapt to varying call volumes to ensure seamless support, allowing you to allocate resources where they matter most. Our low retention rate further enables results that greatly exceed industry standards.

  • Appointment Scheduling & Reminders
    Efficiently manage appointment scheduling and reminders, reducing no-show rates and improving the overall customer experience.
  • Registration & Verification
    Streamline registration processes by providing accurate and efficient data entry and verification services.
  • 24/7 Support
    Round-the-clock customer support that addresses inquiries and concerns at any time.
  • Billing & Payment Assistance
    Handle billing inquiries and assist with payment-related matters, resulting in substantial cost savings.
  • Medical Hotlines & Triage
    Provide accurate and up to date information, guidance, and assistance during medical emergencies for healthcare clientele.

Unique Solutions Focused on Excellence, Accessibility & Social Impact

Outsourcing call center services to Lighthouse Enterprises serves disabled communities while bringing numerous advantages to any organization with a high call volume.

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How Our Low Turnover Rate Defies Industry Standards

You won’t find a lower call center retention rate or more passionate call center agents than those at Lighthouse Enterprises. This is thanks to our dual mission of providing superior services while helping veterans and disabled communities find employment and purpose.

Because we put extra effort into hiring, training, and ongoing education – all within a supportive and positive company culture – our high retention rate puts us in a league of our own.

The results? Highly scalable, customizable and affordable call center solutions. Because we invest in our agents, they are positioned to provide better customer service. This mission-oriented approach enables businesses to grow by allocating resources where they need it the most.

Our Customized Approach