Custom Call Center Solutions

Are you looking for customized call center solutions? At Lighthouse Enterprises, we offer tailored call center services, specialized integrations, and design solutions to scale as your business grows.

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Contact Services That Deliver Results

Our flexible solutions adapt to varying call volumes to ensure seamless support, allowing you to allocate resources where they matter most. Our high employee retention rate allows our agents to become experts in your industry.

  • Appointment Scheduling & Reminders
    Efficiently manage appointment scheduling and reminders, reducing no-show rates and improving the overall customer experience.
  • Registration & Verification
    Streamline registration processes by providing accurate and efficient data entry and verification services.
  • 24/7 Support
    Round-the-clock customer support that addresses inquiries and concerns at any time.
  • Billing & Payment Assistance
    Handle billing inquiries and assist with payment-related matters, resulting in substantial cost savings.
  • Medical Hotlines & Triage
    Provide accurate and up to date information, guidance, and assistance during medical emergencies for healthcare clientele.

Solutions Focused on Social Impact

Outsourcing call center services to Lighthouse Enterprises serves disabled communities while bringing numerous advantages to any organization with a high call volume.

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We Defy Industry Standards

You won’t find a lower call center retention rate or more passionate call center agents than those at Lighthouse Enterprises. This is thanks to our dual mission of providing superior services while helping veterans and disabled communities find employment and purpose.

Because we put extra effort into hiring, training, and ongoing education – all within a supportive and positive company culture – our high retention rate puts us in a league of our own.

The results? Highly scalable, customizable and affordable call center solutions. Because we invest in our agents, they are positioned to provide better customer service. This mission-oriented approach enables businesses to grow by allocating resources where they need it the most.

Our Customized Approach