Contact Center Services for Professionals in Chicagoland
Lighthouse Enterprises supports various organizations including those who are in professional service industries, with state-of-the-art call center support. Based right here in downtown Chicago, our contact center services can help you streamline your workflow and improve communication with your clients.
Virtual Agents for Professionals in the Chicagoland Area
Effective communication is of paramount importance for the success of any public health sector. This is why Lighthouse Enterprises takes pride in partnering up with you to highlight the path toward improving your communication services.
Benefits of Partnering with Lighthouse Enterprises
From large-scale professional agencies to starter businesses, Lighthouse Enterprises is ready to work hand-in-hand with you on developing customized strategies that serve your needs and brand standards. As a mission-based organization, our expert call center agents will uphold your requirements and ensure each and every client experiences the level of care and service they deserve.
Adaptable Call Center Solutions
Whether you are looking to improve your operations or if you are needing to free up your own time to work on the business, we are here for you. With our flexible call center solutions, we can adapt your program as you grow. Some of the types of calls we take on your behalf include:
- Virtual Reception Services
- Billing & Payment Calls
- Appointment Scheduling & Reminders
- Registration & Verification
- After-hour Support
- 24/7 Support
- and more
Low Turn-Over Rate
Often times, organizations struggle with managing their call volumes. To offset this volume, are decide to invest in a virtual reception service or even might decide to hire internally only to get burned by the inconsistent of how your calls are being handled or by revolving door recruiting efforts. If this sounds like you, consider Lighthouse Enterprises. Because of our mission-oriented approach, we are able to maintain a very high retention rate which ultimately means, we spend less time on hiring and more time on improving your dedicated team’s skills and continuing education.
Your Trusted Partner Providing Exceptional Business Results
When you work hand in hand with Lighthouse Enterprises, you’re partnering with a company committed to strengthening your brand’s professionalism and reputation when it comes to how calls are being handled. In an industry that is heavily reliant on client satisfaction, we can help you drive your business forward.
Invest in the success of your business with our virtual reception services. We’ve worked with many prominent organizations over the years and we were able to help them improve their workflow and achieve success.
Outsource Your Call Center Department
Our state-of-the-art call center solutions are flexible ensuring you can scale to your changing demands. Learn how our customized approach caters to your brand requirements.
